Cancellation policy
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. Payment is collected upon order placement, and the order will be shipped as soon as the product is in stock.
Refunds are available for change-of-mind cancellations (prior to dispatch). A cancellation fee of 15% will apply to cover administration fees.
See our returns policy for more details on returns and refunds.